Top critical review
Partly brilliant, partly useless
Reviewed in the United States on July 15, 2020
I'm giving this three stars because it's great in some areas but totally lacking in others.
- It does hold a lot. And that is the major fault with 90% of the dish racks on the market. So it's a big Pro for this one.
- The design of the plate rack and the little curved wires in the bottom section for bowls is absolutely brilliant. Both are flat surfaces. I love that they hold plates and bowls quite well, and yet if you want to put something else in those racks you can.
- The silverware holder is nice and large and it's very sturdy. It doesn't twist under when you put silverware in it like so many others do.
- It is very nice having something to put the cutting board in!
- Neither one of the drain pans that it comes with are any good at all. Both are too small and there is absolutely no way to use the one with the drip end because if you pull it out so it can drip into your sink, then it's not catching water from the back 4 in of your rack. So basically, you're paying for two things that are absolutely useless. If you look at other people's photos, you'll see the other crazy concoctions they have tried in order to catch all the water. I don't know who would want a pad to soak up water when you could just drain it into your sink, so the mat is worthless to me. The solution for me was to get this large drain pan from Bed Bath & Beyond which you can see in my photo. It is sloped and large enough that this rack fit inside of it, so it really does catch all the water and allow it to drain into the sink. Yes it makes this rack even more expensive, but I don't think a rack without a good drain pan is worthwhile anyway.
- The knife thing is ridiculous. Anyone with knives of any quality will not be able to fit them in it. The slots are too thin. I don't think it's a big deal because I don't need that, but I don't like that I spent money for it.
- I guess from other reviews that the 3 glass hooks work well for some people's glasses, but I'm not too fond of them. They're better than nothing, but they just don't seem to be shaped right. It is nice to have the little tray to catch water from it, though it would be nice if that had a means of draining the water into the larger drain pan. But at least the water is not going on the counter. There were two of those little side pan things in my box and I have no idea what the other one is for because there's no other place to put it anyway.
- This thing is not as customizable as they make it look like from the photos and description. The silverware has to go where you see it in my photo. That end of the rack has a curved end and the silverware thing has to go on that curve. I suppose that's why it's so sturdy, but if you are thinking you would like to put it on the side or back, think again. That's not possible. The upper plate rack pretty much has to go where you see it in my photo. You can flip it around if yours is going on the other side of the sink, but it would make no sense to put it on the front side because then you would have to reach above and around your plates in order to put things on the back side of the rack. I suppose you could put it in the middle but that would render most of the bottom half unusable. So in reality, all the way to the end is the only place to put it, but that works and gives you the most access to the underside. And that pretty much leaves you the front for the glasses and the back for the cutting board. You can't put either of them on the left because the wires aren't set up right for that. And obviously you wouldn't put your cutting board in the front blocking everything. So in reality, the setup that I have is the only one possible, except you can reverse everything if your rack is going on the other side of your sink.
- There is no way to adjust the height of the plate rack. I can see that some people might want it to be higher up so that they could put more underneath, and in my case, I would rather put it a little lower so that I could fit plates under my upper cupboard. Neither are possible. But at least the left side is open so you can put things under the plate rack from the left end.
So overall, I'm happy with my end result, but I wound up spending almost $100 which is a bit much considering the fact that I paid for two drain pans, a drip rack, a knife holder, and a second little side pan which are unusable. I don't like buying plastic stuff that is just going to go straight into a landfill without being used. If the manufacturer would use the Real Home drain pan that Bed Bath & Beyond sells instead of the three things they provide, that might enable them to lower the price by 10 bucks or so which would have made this four or five star.