Amazon.com: Customer reviews: [New 2019] Petcube Bites 2 Wi-Fi Pet Camera with Treat Dispenser & Alexa Built-In, for Dogs & Cats. 1080P HD Video, 160° Full-Room View, 2-Way Audio, Sound/Motion Alerts, Night Vision, Pet Monitor
I wanted this camera to be able to check on my puppy while I’m at work and be able to surprise him with treats and boy did it deliver! Setup was quite easy- all you have to do is follow instructions via the app once you download- and it even came with free treats which were a perfect size for my puppy. If you have a larger dog with larger treats it comes with three different treat inserts as well which is nice. The camera itself has a large area it will cover but I suggest setting the camera close to where your puppy hangs out so you can see him/her clearly. The audio is great quality. My puppy knows the sound the treat dispenser makes and waits patiently for his treat! He loves it so much. You can also change the distance the treats fly out too! Bonus: it comes with wall mount supplies if you want to wall mount it. I got way more than I expected with this product I promise you won’t be disappointed!
I have only had my petcube for about a week and am already in love. Off the bat I was impressed by how simple set up was. Instructions were very clear and the associated app is extremely user friendly. I have enjoyed being able to keep tabs on my furry friend at work and away from home. The image quality really is much nicer than I was anticipating and my dog picks up on the audio features very well.
The treat dispenser works well giving me three throwing distances and I have not had a complaint there yet.
The built-in Amazon Alexa was very easy to set up and I am learning more how to use it but seems as thoguh it really operates as well as a stand alone Alexa.
I got this to keep an eye on my dog when I started working full time and it turned out to be the perfect solution for both of us! The 5GHz wi-fi support and more treat related options were the core motivators for me.
The wi-fi setup was a breeze — it was so easy and quick I didn’t actually need to use the setup guide at all. I like the wide-angle view to see the whole room and the video quality is amazing — full HD, sharp and clear. The night mode is great too when I’m out or running late. I’ve come to really appreciate the two-way audio to be able to tell my pup to get off the couch or simply call him to fling a treat. I usually send him treats as a reward for behaving well and he learned fast! You can change the treat flinging distance to make it more fun and it works with major treat brands, so you won’t feel limited in choice or worry if you need to change your pup’s diet. Other times, I just set up the auto flinging mode so he gets some yummies during the day and I only check in on him when I get a pet activity alert. I signed up for the Petcube Care service because of the auto-recording feature — it’s very helpful when I’m driving or busy at work and can’t check in on him right away. I can then go back in video history and see what he was up to. Once I was able to catch him eating a chewing gum of the block I accidentally left on the table. I took him to the vet immediately — luckily, he was all good, rascal.
Overall, I would recommend it for any pet parent! While it may not seem like a necessity for some, it’s very helpful to have peace of mind while away and I believe could be a lifesaver, too.
A built-in Alexa is a nice bonus! It’s optional but can come very handy — you can ask her to treat your pet instead of you or look for some great dog treat recipies.
The product was delivered quickly and on time, as promised, and I had no issues along the way. It looked exactly as in the images and the packaging was brand new and beautiful. I was setting up the device late at night and had a few questions regarding the treat compatibility that I decided to address the Support Team about and was pleased to receive the super quick and clear response even though it was late.
I couple years ago I bought a pet camera on a whim in the hopes that it would help with my dog's separation anxiety. That camera never worked and I wound up sending it back. I later found the PetCube and bought one of the original cameras and I really loved using it. My dog with separation anxiety had fun playing with the camera and seemed more relaxed when I got home after long days at work. I recently saw the PetCube Bite 2 and since I have just moved into a large house I thought "what the heck, this house needs 2 anyway". I bought the PetCube Bites 2 and I am beyond happy with the decision. At first I had a little trouble with getting the App to connect to the camera, but the service team was super speedy in responding to my request for help and had me up and running in about 30 minutes. I have used the camera a bunch of times already in the short 2 weeks that I have had it and my dogs are ecstatic to have their favorite toy available again. I think the camera quality has improved since the initial version and I love the still photos you can take and save to show others how silly dogs act when alone. The look of the camera is great- it has a sleek silver base and a black plastic treat bin, which blends into nearly any decor. The treat bin is *slightly* smaller than the initial camera but it is large enough to keep some treats for a couple days at least. The treat bin also comes off easily so the device can be thoroughly cleaned whenever needed. The treat flinger is pretty powerful which is really helpful when you have 2 dogs- you can vary the distance you fling so that each dog can get some (my big dog is a bit of a treat hog).
In addition to the great use for entertaining my dogs (and myself honestly), I had an interesting experience with my first PetCube camera when an apartment management company employee entered my residence without notification. The company lied and said nobody had been in my apartment but luckily I had the video feed from the camera and was able to nab a still frame to prove that I wasn't being crazy and nobody broke in without stealing anything, but rather the company was breaking the law by failing to notify me of the need to enter. The camera helped me prove my case and made me feel like my dogs and my residence are much safer now. I
Overall, 'm really happy with the choice I made in purchasing with the PetCube Bites 2 camera and I definitely recommend others give it a try if you are looking for a way to low-key keep an eye on your apartment/house and pets while getting some entertainment at the same time.
As an owner of the original Petcube Bites, I wanted to provide some insight into the new and improved version Petcube Bites 2. As much as I liked the previous version, this new release definitely improved the level of interaction with my pet. Zorro (my dog) is not so adventurous when it comes to anything new. For the most part, he's happy to ignore the previous treat dispenser because of the loud and un-natural sound of the internal mechanism making a whirring noise that scares him off. It then is followed by some kibbles launched like a projectile to kill, scattered randomly in various depths and distances. The new machine definitely has improved on this. Aside from that, the size is a bit smaller but nothing that would stand out as a major difference. It was relatively simple to set-up with the app that has a treat schedule option!. The USB + power adapter is a little bulky so the machine is not easily re-located. Maybe a wireless re-charging power source in the future would make it even more ideal and mobile. The treat camera is now more compact to accommodate different view angles which compared to the original machine, gave a wider field of view. I have not had a chance to play with the built-in Alexa feature yet but I would imagine there are benefits to having it available in a location not previously setup with the assistant. For the most part, I would recommend the upgrade to Petcubes 2.
Been using Petcube Bites 2 for a week now and so far satisfied with the purchase:
PROS: - Easy to set up, works out of the box. - Compact size compared to the previous model. - Nice video and audio quality, dog can actually recognize my voice. - Although Alexa is built in, you don't have to enable/use it. - When your pet is out of camera's sight, you can lure it using treats. Very handy!
CONS: - No user manual included. Couldn't figure out the purpose of orange inserts (they're packed with cables) until opened product tech specs. To save your time -- "3 orange inserts help control how many treats you fling at once". - Couldn't find 5GHz WiFi network, had to use 2.4GHz. - Night vision range is limited, especially if there are any bright/reflecting objects in sight. - Video history "smart filters" don't always correctly recognize human/pet on a video (yet?)
HINT: If you go through the steps of buying Petcube Care service but don't finalize it, you'll later get an follow up email with a discount code.
thanks so much for your review. We are glad to hear you're enjoying your Petcube :) This is Marina with Petcube Customer Care team and I would love to have a chance to help you out with connecting your Petcube to 5Ghz channel. Please contact me at firstname.lastname@example.org and I'll do my best to sort this out for you as well as look into the night vision and smart filters issues to improve your Petcube experience.
By the way, the information on the orange inserts is available on the box itself, under the sleeve.
Thanks again and looking forward to hearing from you.
I wanted this camera to be able to check on my rescue dog while I’m out of the house especially since we have been experiencing some separation anxiety. In particular, I was curious about the amount of time he stays at the door barking before settling down. The setup was fairly easy by plugging in the device, downloading the app and following the instructions. The picture quality is decent (I have nothing to compare it to) and the night vision is an added bonus to be able to check on my dog during nights out. I would recommend placing the camera closer to where your pet spends most of the time, rather than trying to view the entire room. However, the wide angle camera allows for a larger view of the space and you are able to zoom-in for a closer look. The motion sensor can lag at times, sometimes not triggering the recording on time before the dog moves out of the frame. There are also false positives when my dog is with me and no one or animal is within camera shot. I particularly enjoy the notifications you can setup to receive when there is detected movement/noise. The two-way sound was also appealing to me and does not disappoint. I love being able to talk to my dog while I am away, helping to reassure him and provide a treat for positive behavior. You can use a variety of treats as it comes with three different treat inserts and you are also able to change the distance of how far to fling the treats, making placement of the device easier. The device is sleek in appearance but as a whole is a bit large and stands out on shelf. It has the capacity to be wall mounted and comes with the supplies needed to mount to the wall. Overall, the Petcube Bites 2 is meeting my expectations and easing both my anxiety about leaving, as well as my dog’s anxiety over separating.
Thanks so much for your review. We are dedicated to improving lives of pet parents and we are happy to know that Petcube is giving you some peace of mind by allowing you to see how your dog is doing when you're not home.
We'd be happy to look into the motion sensor lag and we would appreciate if you could contact us at email@example.com with your Petcube username. Thanks!
This is my 2nd Petcube Bites. I have had the first one for a while and it has been awesome to play with my kitty and give her treats when I am not home. The treats launcher on the first one however wouldn`t let you control the speed or the amount of treats you are flinging. The launcher on this newer version has undergone an upgrade and now you can control the speed, the size and the quantity of treats, so that`s great. Its also not as loud as the original one, which is an added bonus for shy pets.
The packaging and the setup are truly frustration free and super easy. A bag of treats is included, so you can put it to work right away.
The motion sensor can be a little laggy, so if your pet has passed by the camera very fast it may not trigger the recording, but I find this to be an issue with all motion sensors I have tried. You can also get a false positive sometimes from shadows in the room, but the pet/human recognition helps as you can filter your notifications to minimize the "noise". I also really like that notifications tell you when your pet was last spotted near the camera.
As an added bonus Bites2 comes with Alex built-in, so you don`t need an echo dot in the room where your petcube is anymore and can voice control your petcube even if you don`t have any other Alexa devices.
The treat dispenser works surprisingly well and reliable: for a week of use it never jammed or had any issues. Only thing: occasionally it dispensed two treats at once instead of one, so that's something to consider to not overfeed your pet. Also, I always used hard crunchy treats, so not sure if it would work as well with soft chews.
Camera also works quite well — I always was able to get the stream fast in good quality (in terms of resolution), however the picture from the Petcube had greenish tint. Not sure if that's specific to a device, or poor lighting. Notifications based on motion and sound worked great, for me that also doubles as additional Amazon delivery notification (Pluto barks when a courier puts packages at the door, which triggers Petcube).
Setup was very easy — basically you only need to turn on the device, bring up the Petcube app and specify WiFi network. We used to have older model of Petcube and sometimes had issues with setting it up, but apparently they fixed it over time and now the setup is flawless.
Petcube is recommended to be installed on a wall (and the screws are included), however I prefer not to drill extra holes in a rented apartment, so I first had it sitting on a floor, but later moved it to a table, as Pluto was a bit too curious and try to get the treats himself.
Overall the build quality is great and materials are pleasant to touch. So far it's been a great addition to our smart home.
I bought the original PetCube Bites a few years ago when it was first launched. My dogs and I loved it. When I found out that the new PetCube Bites 2 had been launched, I bought one to add to the original PetCube Bites I had. The video/picture quality is much much better, clearer, and more high definition than that in the original PetCube. The sound quality has improved dramatically as well. With the original, I would occasionally hear feedback when viewing the PetCube on my iPhone in the same room. The PetCube Bites 2 seems to have fixed this feedback problem. The 2 is also smaller (by about 20%) than the original. That makes the device less obtrusive and lighter. Despite the size difference, my dogs still know what it is. They immediately come to attention when the PetCube "dings' -- indicating that someone has logged on and is about to toss some treats. While I have not mounted mine on the wall (I just keep it on top of one of the kennels in my study), the smaller size has to make it much easier to mount. If you like to be able to check in on your fur babies while you're away from home, and chat with them and toss treats to them, this is a great device. It is super easy to set up. You download the app onto your mobile phone, then plug in the PetCube, then wait for the green light to blink, then click search on the app. The app automatically finds the device. Even my grandmother could set one up. Lastly, the integration of Alexa into the device is a huge bonus. Basically, the device also operates like an Echo Dot, so you can use it to order off Amazon, to play music, etc. -- to do anything that you can do with Alexa.