Top critical review
280 people found this helpful
A really nice large capacity air fryer with one easily fixed problem...
on January 28, 2018
Great unit, very large basket, you could probably fit a smaller sized whole chicken in it. Exterior footprint is only a little larger than lower capacity models, it’s not huge. Controls are very good, temperature goes from 180F to 400F (YES, 400! Not 390!) in 10-degree increments. And unlike many it actually reaches the advertised temperature. I can say this because I checked it with two different oven gauges and at 400 after 15 minutes they showed the temperature to be 400. The fan is even quieter than my Philips was, and it seems to do just as well in cooking. There is a safety slide to cover the basket release button so you don’t accidentally dump your meal on the floor. The heating pauses when you remove the basket in mid cook to shake the goods and resumes when you put the basket back in. Several presets if you eat the same items often to save time setting the controls. The basket is the typical non stick black metal and the tub is the same. All these features ticked off my list and at a much lower price to the Philips which was frankly disappointing in features and capabilities.
Now for the one problem- This fryer unit has a one year warranty, which is typical and not bad. However the FRYING BASKET is only warranted for 30 DAYS. REALLY??? 30 days is what I’d expect from a rebuilt/refurbished unit, not something new like these are. Do you really have so little faith in the durability of what you sell as to offer such a measly warranty? I mean that is pretty much no warranty at all and very disappointing. If you had gone the extra millimeter and fitted it with a stainless steel basket this wouldn’t be an issue, but unfortunately this very nice fryer is hobbled by its centerpiece that will likely wear out in a few weeks. Either fix the warranty or put in a better basket and you’ll sell a lot of these. But with a 30 day basket warranty you are scaring people off by your lack of confidence in your product. What a shame.