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on August 23, 2017
I bought this, or a version of it (Kenmore Elite, looks just like it) from Sears two years ago. The fridge is running great, it's very very quiet, all the bells and whistles work well and are user-friendly, pretty intuitive without having to pour through instructions, and I like everything about it--EXCEPT, I can't seem to find the darned replacement water filter anywhere. It is expensive, which would have been good to know going-in, the sales associate did not point that out to me. It cost $80 from Sears the last time I got it, but the store here has closed and I can't find it online. The company does not put a model number anywhere in the owners manual for the water filter, just a nice set of pictures showing how to insert it. So, lots of up-sides, one very big down-side, that water filter issue. If someone can tell me how to find one now, I will be quite grateful
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on September 16, 2017
Mixed feelings right now. Got this LG-made fridge from Sears in June, 2017, and have been loving it for fit, looks, and performance. Also got a laugh out of the Kenmore phone app, which will let you remotely set temps, but won't tell you what they currently are. Also thought the "door open" warning was pretty silly, as I got one whenever someone opened it for more than a few seconds. Then last night, the one door got left ajar a 1/4" or less. This is enough to cause a defrost/freeze cycle as the system tries to keep up with the leaking air, but not enough to trigger the bloody "door open' warning! So woke up to a grinding sound that was quickly deduced to be a fan. After over an hour on the phone with Sears, including doing their over-the-phone electronic diagnostics (which showed nothing wrong), they offered me a service appt - in 3 weeks! Fortunately, found a YouTube video that showed how the fan gets iced over and will make noise or stop it altogether. It showed how to defrost and I am back in business. So, love the fridge, but be careful with those doors, and pray you don't need service from Sears!
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on September 27, 2017
Picked this up from Sears 18 months ago. Works great! Roomy, quiet, and the Smart feature alerts me when the kids leave it open. Given it's in our garage, that's an important feature for us. We hooked it up for extra water and ice too - which now the kids get their water bottles refilled there vs coming in the house (less dirt tracked in the house!)
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on November 24, 2017
I am a mom to 6 school kids and this fridge holds it all! I love how easy it is to manipulate the shelving to fit oversized pots of soup. It also has smaller compartments for yogurts and string cheese lunch items. The freezer is built for organization. A compartment for beef, chicken and frozen goods. If you like organized spaces this is your appliance! Like all other Kenmore appliances this one is very reliable. Would highly recommend!
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on November 21, 2017
Much more space in refrigerator section, even loaded up, everything easy to find. Bottom freezer drawer a bit hard to open, but space arranged conveniently. Just enough freezer space for the two of us, a larger family may want bigger freezer. I would recommend this fridge to a friend.
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