Top positive review
32 people found this helpful
Nice robotic vacuum if you know of and accept it's limitations
on November 3, 2017
Bottom line up front: Nice robotic vacuum if you know of and accept it's limitations
This review is for the second Robovac 11+ I received. The first one would not return to it's charging station and Eufy quickly sent me a new replacement vacuum. The second one returns to it's charging station without any issues so far (I've only let it run through one vacuuming cycle). Although I do feel good about the customer service and do not have any hesitation they will take care of me in the future. Eufy (Anker) customer service has always been good taking care of any product issues I've had.
My house has a mix of tile, area rugs, and the majority is a low carpet. The carpet isn't what I would consider "low pile" but it certainly isn't shag carpet. The vacuum navigates everything without issues except for two of the smaller area carpets. They are too light and the vacuum bunches them up.
This vacuum works good for what it is; a non-mapping vacuum that will eventually get to all of the areas in your house. The navigation in this vacuum is not the same as that of a higher end Roomba or Neato costing 3-4 times as much. Those vacuums map out your house and will repeatedly follow that route during each vacuuming cycle. This Robovac 11+ does not have any memory of what it has been or where it will be going. It starts off in a direction from it's charging base and only changes it's path when it detects an object or bumps into something. It will then change direction and repeat this process. The algorithm seems to like right turns and it can sometimes get obsessed with one area or corner of the house. Be patient and give it time. It will eventually get out of that area and move to another area. The bump detection of the vacuum is not heavy handed and hasn't marked anything up in my house by bumping into it. Typically the vacuum will lightly bump into an object and then change directions. However, before the "bump" feature is engaged it detects an object and never bumps into it.
I would recommend this vacuum for a smaller house around 1,000-1,200 sq ft. My house is 1,500 sq ft and I feel that this amount of space is too much for the Robovac 11+.
- Low cost compared to other robotic vacuums
- Picks up a surprising amount of dirt/debris
- Navigates different flooring without issue
- Easy to empty dust bin
- Comes with replacement filter and brushes
- Easy to use with the provided remote control
- Customer service is VERY helpful
- No mapping or memory of your house
- Battery on the 11+ is *NOT* replaceable - Eufy customer service says their team is "working on it"
- No app or wifi connectivity
- Prep work of your home is needed so the vacuum doesn't get stuck (tuck wires away, etc.)
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