I Haven't Received My Digital Code

Some digital purchases require additional processing time, which normally takes less than 4 hours.

If it's been less than 4 hours since you placed your order, it's likely in a pending status. This additional processing time is to protect your personal information and prevent fraudulent orders. When your order completes, an email confirmation is sent.

If it has been more than 4 hours, check the status of your order in Your Orders.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.