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Report a Security Issue

At Amazon, we take security and privacy seriously.

To report a security issue, use one of the following options:

  • To report a security vulnerability on Amazon Retail services or products: Submit the details of your findings through the web form, or visit the Amazon Vulnerability Research Program page, on the HackerOne website: https://hackerone.com/amazonvrp (available in English only).
  • For unknown, suspicious, or fraudulent purchases, orders, or credit card transactions, suspicious password changes, account changes, or potential fraud, contact Customer Service.

    Note: If you can't log in, go to Account & Login Issues.

  • To report a suspicious email, go to Report a Phishing Email.
  • For Amazon Web Services (AWS) issues, see Vulnerability Reporting.
  • To report Copyright Infringement, go to Report Infringement.
  • If you think you've been contacted by a fraudulent source offering a job on behalf of Amazon, send an email to Recruiting-Fraud@amazon.com.

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