Find more solutions

Report a Security Issue

At Amazon, we take security and privacy seriously.

To report a security issue, use one of the following options:

  • To report a security vulnerability on Amazon Retail services or products: Submit the details of your findings through the web form, or visit the Amazon Vulnerability Research Program page, on the HackerOne website: (available in English only).
  • For unknown, suspicious, or fraudulent purchases, orders, or credit card transactions, suspicious password changes, account changes, or potential fraud, contact Customer Service.

    Note: If you can't log in, go to Account & Login Issues.

  • To report a suspicious email, go to Report a Phishing Email.
  • For Amazon Web Services (AWS) issues, see Vulnerability Reporting.
  • To report Copyright Infringement, go to Report Infringement.
  • If you think you've been contacted by a fraudulent source offering a job on behalf of Amazon, send an email to

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.