AmazonBasics Lifetime Lightning Cable Warranty

Warranty Provider

This limited warranty is provided by the entity listed in the table below to you as the original purchaser of the AmazonBasics-branded USB A Cable with Lightning Connector, Premium Collection cable(s) (the "Product"). The Product may be manufactured by a third party not affiliated with Amazon.

We warrant the Product against defects in materials and workmanship under ordinary use for the lifetime of the Product. During the warranty period, if a defect arises in the Product and you follow the instructions that we will provide to you for returning the Product, we will, at our option, take one of the following actions: (i) replace the Product with either a new or a refurbished Product that is the same as or similar to the Product you purchased; (ii) repair the Product using either new or refurbished parts; or (iii) refund to you the purchase price of the Product.

There is no assurance, representation or warranty that any replacement Product will be identical to or will offer the same functionalities as the Product returned to us. Technological advances and Product availability may result in your receiving a replacement Product with a lower selling price than the original Product you purchased. In all cases, Product comparability will be determined by us at our sole discretion.

This limited warranty does not cover problems with your Product that were caused by accident, abuse, misuse, neglect, fire or exposure to heat, bright light, sun, liquids, sand or other contaminants, contact with cleaners or other chemicals, theft, or damage from other external causes, alterations or repair, unauthorized use, or malfunction of other electronic equipment.

How to Obtain Service. For instructions on how to obtain service under this limited warranty, please click the Contact Us button in the 'Help' section of the Amazon website from which you purchased the Product, or call Customer Service at the number listed below (see "Warranty Provider").

Customer service will ask you questions to determine your eligibility under this limited warranty. If you are eligible, a replacement order, repair order or refund will be issued, and you'll be given instructions for returning the defective Product, postage paid. Failure to ship the damaged part or Product back to us may result in your being charged for the replacement part or Product at full retail price. If we choose to send you a replacement or to repair your product, we will pay the cost of shipping the replacement or repaired Product to you.

Further Limitations. TO THE EXTENT PERMITTED BY LAW, THE WARRANTY AND REMEDIES SET FORTH ABOVE ARE EXCLUSIVE AND IN LIEU OF ALL OTHER WARRANTIES AND REMEDIES, AND WE SPECIFICALLY DISCLAIM ALL STATUTORY OR IMPLIED WARRANTIES, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND AGAINST HIDDEN OR LATENT DEFECTS. IF WE CANNOT LAWFULLY DISCLAIM STATUTORY OR IMPLIED WARRANTIES, THEN TO THE EXTENT PERMITTED BY LAW, ALL SUCH WARRANTIES SHALL BE LIMITED TO THE DURATION OF THIS EXPRESS LIMITED WARRANTY AND TO REPAIR OR REPLACEMENT SERVICE.

SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON HOW LONG A STATUTORY OR IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU. WE ARE NOT RESPONSIBLE FOR DIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES RESULTING FROM ANY BREACH OF WARRANTY OR UNDER ANY OTHER LEGAL THEORY. IN SOME JURISDICTIONS THE FOREGOING LIMITATION DOES NOT APPLY TO DEATH OR PERSONAL INJURY CLAIMS, OR ANY STATUTORY LIABILITY FOR INTENTIONAL AND GROSS NEGLIGENT ACTS AND/OR OMISSIONS, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF DIRECT, INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE EXCLUSION OR LIMITATION MAY NOT APPLY TO YOU. THIS "LIMITATIONS" SECTION DOES NOT APPLY TO CUSTOMERS IN THE EUROPEAN UNION.

This limited warranty gives you specific rights. You may have additional rights under applicable law, and this limited warranty does not affect such rights.

If you purchased your Product from: This Warranty is provided by:

Amazon.com or its physical stores in the United States

Amazon.com Services, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States.

Call Customer Service at 1-888-280-4331

Amazon.co.uk or its physical stores in the United Kingdom

Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.de or its physical stores in Germany

Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.fr or its physical stores in France

Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.it or its physical stores in Italy

Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.es or its physical stores in Spain

Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.nl or its physical stores in the Netherlands

Amazon EU S.à r.l., 5 rue Plaetis, L-2338, Luxembourg

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.ca or its physical stores in Canada

Amazon.com.ca, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.in or its physical stores in India

Amazon Seller Services Private Limited, 8th Floor, Brigade Gateway, 26/1 Dr. Rajkumar Road, Bangalore, Karnataka-560055, India

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.co.jp or its physical stores in Japan

Amazon Japan G.K., 1-8-1 Shimomeguro Meguroku, Tokyo 153-0064, Japan

Contact Customer service by navigating to the "Help" section of the Amazon website.

Amazon.com.mx or its physical stores in Mexico

Servicios Comerciales Amazon México S. de R.L. de C.V., Boulevard Manuel Avila Camacho #36 Piso 10 y 12, Colonia Lomas De Chapultepec, Seccion Delegacion Miguel Hidalgo, Distrito Federal, 1100, Mexico

Contact Customer service by navigating to the "Help" section of the Amazon website.

From any other Amazon website not listed above

Amazon.com Services, Inc., 410 Terry Ave. North, Seattle, WA 98109-5210, United States.

Contact Customer service by navigating to the "Help" section of the Amazon website.

Was this information helpful?

Thank you for your feedback.

Please select what best describes the information:

Thanks! While we're unable to respond directly to your feedback, we'll use this information to improve our online Help.