Amazon Photos & Amazon Drive

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Service & Features

• What Is Amazon Photos?
• What Is Amazon Drive?
• What Is the Difference between Amazon Photos and Amazon Drive?
• What Are the Different Amazon Photos Features?
• How Does Image Recognition Work?

Download & Upload

• Download Photos and Videos Using the Android App
• Download Photos and Videos Using the iOS App
• Download Photos and Videos Using a Web Browser
• Upload Photos and Videos Using the Android App
• Upload Photos and Videos Using the iOS App
• Upload Photos and Videos Using a Web Browser
• Activate Auto-Save on Amazon Photos Android App
• Activate Auto-Save on Amazon Photos iOS App
• Activate the Backup Option on Amazon Photos Desktop App

How to

• Recover Deleted Photos and Videos Using a Web Browser
• Delete Photos and Videos Using the Android App
• Delete Photos and Videos Using the iOS App
• Delete Photos and Videos Using a Web Browser
• Delete Photos and Videos Permanently Using a Web Browser
• Modify Incorrect Photos Tags
• Unshare Your Photos and Videos Using the Mobile App
• Share Photos & Videos with Your Alexa Contacts
• Add Photos in Family Vault Using the Android App
• Add Photos in Family Vault Using the iOS App
• Add Photos in Family Vault Using a Web Browser

Troubleshooting

• File Requirements for Amazon Photos and Amazon Drive
• Find Missing Photos and Videos
• Issues Uploading or Downloading Photos or Videos to Amazon Photos
• Resolve Amazon Photos App Errors
• Sign out from an Amazon Photos Mobile App

Storage & Plan

• Why Have I Been Charged for Amazon Photos?
• Cancel Amazon Photos Plan Using a Web Browser
• Get More Storage for Videos and Photos Using a Web Browser
• View Your Used and Available Storage
• What Are the Different Amazon Photos and Amazon Drive Storage Plans?

Terms & Conditions

• Amazon Photos Terms of Use
• Amazon Photos Third Party Licenses
• File Retention Policy
• Notice to Illinois Residents