Amazon Warehouse Product Conditions
Amazon Warehouse offers deals on hundreds of thousands of warehouse-damaged, returned, open-box, and pre-owned products. A used or open box item purchased from Amazon Warehouse can be returned within 30 days of receipt of shipment. Renewed products come with the Amazon Renewed Guarantee giving you a replacement or refund within 90 days of purchase if the item does not work as expected.
All of our products go through a quality check prior to being sold. We use conditions such as "Like New" to give you an understanding of the overall condition the product is in. We then help you better understand the item condition by listing comments unique to that item.
- An item that has been inspected and tested by Amazon or an Amazon-qualified performance-managed supplier, to work and look like new. The item has minimal to no signs of wear, or visible cosmetic damages when held from 12 inches away. Product may come repackaged. All accessories will be present, though some may be generic brands. The product comes with the Amazon Renewed Guarantee giving you a replacement or refund within 90 days of purchase if the product does not work as expected.
- Used - Like New
- An item in perfect working condition. Original protective wrapping may be missing. The original packaging may have minor damage, or item may come repackaged. Package damage is clearly defined for each item. All accessories are present.
- Used - Very good
- The item has seen limited use and remains in good working condition. Item may show some limited signs of wear with small scratches or cosmetic blemishes. Item may arrive with damaged packaging or be repackaged and could be missing some accessories. Missing accessories are clearly defined for each item.
- Used - Good
- The item shows wear, but remains in good working condition. It may be marked, have identifying markings on it, or cosmetic damage. Item may arrive with damaged packaging or be repackaged. Item may be missing some parts, accessories, instruction manuals, or assembly tools.
- Used - Acceptable
- The item is fairly worn but continues to function properly. Significant signs of cosmetic damage can include scratches, dents, and worn corners. Item may arrive with damaged packaging or be repackaged. Item may be missing multiple parts, accessories, instruction manuals, or assembly tools.