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Find a Missing Package That Shows As Delivered

What to do if your package shows as delivered but you can't find it.

Find a Missing Package

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If your tracking information shows that your package was delivered, but you can't find it:

Within 48 hours of expected delivery

  • Verify the shipping address
  • Look for a notice of attempted delivery
  • Look around the delivery location for your package
  • See if someone else accepted the delivery, unless you have health or safety concerns about doing so
  • Some packages travel through multiple carriers; check your mailbox or wherever else you receive mail.
    • Wait 48 hours - in rare cases packages may say delivered up to 48 hours prior to arrival

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