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Carrier Contact Information
We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carrier directly.
Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website.
We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, Pilot, or XPO. We use Parcel Pool for standard deliveries to Alaska and Hawaii, and OnTrac for same-day deliveries to Seattle.
| Common Carrier Tracking Information | Contact Information |
|---|---|
| UPS | Phone: 1-800-742-5877 |
| US Postal Service | Phone: 1-800-222-1811 |
| Amazon | Visit Deliveries Shipped with Amazon |
| FedEx | Phone: 1-800-463-3339 |
| DHL Express | Phone: 1-800-225-5345 |
| Other Carrier Tracking Information | Contact Information |
|---|---|
| ABF Freight | Phone: 1-877-609-5681 |
| Aramex | Phone: 1-718-553-8740 |
| Aramex Australia | Phone: Visit the Aramex Australia Courier Locator to find the local number |
| Asendia | Phone: N/A |
| Australia Post | Phone: (within Australia) 13-POST-13-7678 / (outside of Australia) +61-3-8847-9045 |
| CEVA Logistics | Phone: 1-844-215-0640 |
| Chilexpress | Phone: +56 2 2845 0712 |
| Deprisa | Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393 |
| ECMS EXPRESS | Phone: 1-855-266-9299 |
| Fidelitone | Phone: 1-844-524-6320 |
| Gaash | Phone: +972-072-260-8001 |
| Hanjin | Phone: +82-1588-1612 |
| i-parcel | Phone: 1-800-782-7892 |
| Israel Post (ILP) | Phone: +972-076-887-1216 |
| Innovel Solutions | Phone: 1-888-460-5404 |
| Kerry eCommerce | Phone: (from Hong Kong) (+852) 3513 0786 |
| Landmark Global | Phone: 1-888-205-2251 (Toll free) |
| LaserShip | Phone: 1-804-414-2590 |
| Lonestar Overnight | Phone: 1-800-800-8984 |
| Menlo Worldwide/UPS Supply Chain Solutions | Phone: 1-800-443-6379 |
| Naqel | Phone: +966920020505 (in SA) / 1- 800-246-4444 |
| Ninja Van | Phone: (+65) 6602 8271 |
| NSD | Phone: 1-833-744-7673 |
| OnTrac | Phone: 1-800-334-5000 |
| Parcel Pool | Phone: 1-877-727-2354 |
| Pasar Express | Phone: (from Bogotá) 571 2916500 / (from Medellin) 574 6042828 / (From Cali) 572 4897575 / (rest of country) 01 8000 111 752 |
| Pilot | Phone: 1-877-549-0160 |
| Pitney Bowes | Phone: N/A |
| Servientrega | Phone: + 571 7700200 |
| SF Express | Phone: (from Hong Kong) (+852) 2730 0273 / (from Taiwan) (+886) 2 2192 6063 |
| TForce Final Mile (formerly Dynamex) | Phone: 1-855-396-2639 / (from Canada) 1-800-387-7787 |
| XPO Logistics | Phone: 1-844-285-5279 |
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