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Carrier Contact Information
We work with the following carriers to deliver items. If you have an issue with your delivery, you can contact the carrier directly.
| Common Carrier Tracking Information | Contact Information |
|---|---|
| UPS | Phone: 1-800-742-5877 |
| US Postal Service | Phone: 1-800-222-1811 |
| Amazon | Contact Us |
| FedEx | Phone: 1-800-463-3339 |
| DHL Express | Phone: 1-800-225-5345 |
| Other Carrier Tracking Information | Contact Information |
|---|---|
| ABF Freight System Inc. | Phone: 1-877-609-5681 |
| Australia Post | Phone: (within Australia) 13-POST-13-7678 / (outside of Australia) +61-3-8847-9045 |
| CEVA Logistics | Phone: 1-844-215-0640 |
| DB Schenker | Phone: 1-800-225-5229 |
| Deprisa | Phone: (from Bogotá) 4051405 / (rest of country) 01 8000 519393 |
| ECMS EXPRESS | Phone: 1-855-266-9299 |
| Fastway | Phone: N/A |
| Fidelitone | Phone: 1-844-524-6320 |
| i-parcel | Phone: N/A |
| Israel Post (ILP) | Phone: +972-076-887-1216 |
| Innovel Solutions | Phone: 1-888-460-5404 |
| Landmark Global | Phone: 1-888-205-2251 (Toll free) |
| LaserShip | Phone: 1-804-414-2590 |
| Lonestar Overnight | Phone: 1-800-800-8984 |
| Menlo Worldwide/UPS Supply Chain Solutions | Phone: 1-800-443-6379 |
| Ninja Van | Phone: (+65) 6602 8271 |
| NSD | Phone: 1-844-401-9082 |
| OnTrac | Phone: 1-800-334-5000 |
| Parcel Pool | Phone: 1-877-727-2354 |
| Pilot | Phone: 1-877-549-0160 |
| Pitney Bowes | Phone: N/A |
| SF Express | Phone: (from Hong Kong) (+852) 2730 0273 / (from Taiwan) (+886) 2 2192 6063 |
| TForce Final Mile | Phone: 1-855-396-2639 |
| WnDirect | Phone: 1-516-254-4540 (4 am to 6:30 pm EST) |
| XPO Logistics | Phone: 1-844-285-5279 |
Important: Some national carriers use regional carriers to deliver your package. When this happens, your tracking information may not be accurately reflected on the national carrier website.
We ship some exceptionally large or heavy items by a specialty carrier such as CEVA, ABF, Pilot, or XPO. We use Parcel Pool for standard deliveries to Alaska and Hawaii, and OnTrac for same-day deliveries to Seattle.
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