Keep Your Home in Sync

Keep Your Home in Sync

Let Alexa help your household and family stay better connected. Turn your devices and the Alexa App into an intercom. Use Drop In to open up instant two-way conversations between rooms, Announcements to broadcast from any room. You can also call almost anyone for free or send personalized voice messages. To call or message, all you need is a mobile number and the latest version of the Alexa app for iOS iOS (11.0 or higher) or Android (6.0 or higher). Learn more about calling with Alexa.


Making calls with Alexa is easy. Reach friends and family on their Alexa-enabled device, the Alexa app, or their home and mobile numbers in the US, Canada, and Mexico – for free. Once you verify your phone number and sync your contacts in the Amazon Alexa app, just ask Alexa to call any of your contacts by name to make hands-free calls while you multitask. You can also make video calls to friends and family between any Echo Show, Echo Spot, or the Alexa app. Ready to get started?

Just ask:

“Alexa, call Mom."

“Alexa, answer."

“Alexa, hang up."

When you place calls, your contacts will see your registered number as your caller ID. You can change this setting in the Alexa app. Emergency services such as 911 are not supported. View frequently asked questions about Alexa Calling.

You can receive calls from other Alexa-enabled devices or the Alexa app. If someone is calling, Alexa will announce the incoming caller and a green light ring will appear on your Echo device. You can ask Alexa to answer or ignore the call.

You can also set up an emergency contact, and have Alexa call and text them when you need help. Once set-up, if you or someone in your home says “Alexa, call for help” or “Alexa, call my emergency contact”, Alexa will call your designated emergency contact as well as send a text message alerting them that you are experiencing an emergency. This service is not a substitute for 911 or other emergency response services. Learn how to set up your emergency contact here. Learn how to set up your emergency contact here.

Try personalizing your experience by teaching Alexa to recognize your voice. Simply say, “Alexa, learn my voice” so she can recognize you, place calls to only your contacts, and play only your messages.

Carrier calling with Alexa

AT&T customers on eligible rate plans can make and receive hands-free calls on compatible Alexa devices, making it even easier to stay connected while busy at home or if your phone is turned off, out of battery or in another room.

Simply link your AT&T phone number with Alexa in the Alexa app. Once linked, you can ask Alexa to call any of your contacts by name. You can also ask Alexa to call phone numbers by saying each digit of the number you want to call. When someone calls your mobile number, Alexa will announce the call, and you can say “Alexa, answer” to answer the call on your enabled device.

To get started:

  1. Open the Alexa App.
  2. From the More menu, select Settings.
  3. Select Communication, then select AT&T.
  4. Follow the steps on the screen to link your AT&T mobile number with Alexa.

View frequently asked questions about AT&T calling with Alexa.

Stay Connected with Those Who Matter Most

Use Alexa's video and audio calling for free on your Alexa device or the Amazon Alexa App. After you download the app, get started by adding your phone number:

1. Open the Alexa App.
2. Go to Settings.
3. Click on Your Profile.
4. Add your phone number

Drop In

Drop In is an optional feature that helps you connect instantly, hands free. Use Drop In on your supported Alexa-enabled devices at home, like a two-way intercom, to ask questions or have a quick conversation with the family. If you only have one supported device at home, you can drop in from your mobile Alexa app to your device to do things like ask when dinner will be ready. Don’t forget to rename your devices in the Alexa app to drop in more easily around the house. You can also use Drop In to communicate with close friends and family outside the home by granting select contacts Drop In permissions. Learn more about setting up Drop In.

1. In the Alexa app, select the Communication icon.
2. Select the Drop In icon.
3. Select the name of the contact you want to drop in on.

Just ask:

“Alexa, drop in.”

“Alexa, drop in on the kitchen.”

“Alexa, drop in on Echo.”

“Alexa, hang up.”



Now there’s an easier way to quickly get your family on the same page. For example, say “Alexa, announce that dinner’s ready,” to your Alexa-enabled device and “Dinner’s ready” will play in your voice on your other supported devices. You can also reach your whole family while you’re out by making an announcement from the Alexa app that will play on your supported household devices.

Just ask:

“Alexa, announce that dinner’s ready.”

“Alexa, broadcast that we’re leaving in five.”

“Alexa, announce that I’m heading home from the office.”

Skype Calling with Alexa

Make Skype voice or video calls from Alexa-enabled devices to any Skype contact around the world. Just say “Alexa, call Jimmy on Skype” to call Jimmy anywhere he uses Skype, including his phone, PC, or another Alexa-enabled device. Alexa will announce incoming Skype calls, and to answer, just say “Alexa, answer” to start talking.

Using Skype to Phone, Alexa customers can call almost any phone number in over 150 countries using their Skype credit or subscription. Once your contacts are synced, try saying “Alexa, call Grandma on Skype” to reach her landline or mobile phone number. Learn more about Skype's rates. Emergency calling is not supported.

1 In the Alexa app or, go to Settings.
2 Go to the Communication tab and select Skype.
3 Follow the on screen instructions.

Just ask:

“Alexa, call Mom on Skype.”

“Alexa, Skype Olivia.”

“Alexa, call 206-555-0155.”