Frequently Asked Questions
What is Amazon Books?

Amazon Books is all about discovery. We’ve applied over twenty years of experience as a customer-focused, online retailer to build a store that integrates the benefits of offline and online shopping and spurs discovery of great books, Amazon devices and customer favorites from amazon.com.

What can you buy at Amazon Books?

We carry a highly-curated selection of books, devices, toys and games that our customers love. All of our products are rated 4 stars and above by our customers, or are bestsellers, or new releases.

What kind of things are not at Amazon Books?

Currently, you won’t find any food! But, customers can visit any of our Amazon Go stores or one of the many Whole Foods Markets across the country.

What makes Amazon Books unique?

Amazon Books is a customer-focused store, designed to spur discovery; a place where customers can find great books and products, and learn more about our devices. To give you more information as you browse, we’ve created unique features to highlight what people are reading, how they are reading and what they are loving, to help customers discover great new books.

How is it different to Amazon Go or Amazon 4-star?

First and foremost, we’re a bookstore! All the books in our stores are bestsellers, new releases, or rated 4 stars and above by amazon.com customers. To help you discover books you’ll love, our curators have developed familiar product groupings like you would see online that highlight what customers are reading, how they’re reading, and what they’re loving. Examples of these include: “Page Turners (Books Kindle Readers Finish in 3 Days or Less)”; “If You Like…” a feature that showcases well-known bestsellers alongside lesser-known titles that would appeal to the same reader; and, “Highly Quotable” a feature that uses aggregated Kindle reading behavior to help customers find books that are especially memorable or quote-worthy.

How do I pay for items? What’s the checkout experience?

After you discover products you love, you visit our checkout registers toward the front of the store. We accept a variety of payment methods, including Amazon Pay via our mobile shopping app, Amazon gift cards, Amazon Cash, as well as Visa, MasterCard, American Express, and Discover.

Are there benefits to shopping at Amazon Books if I’m a Prime member?

Definitely! In store, Prime members pay the same low Prime price they get online for products that are shipped from and sold by amazon.com (not by other sellers on Amazon.)

What if I’m not a Prime member?

Amazon Books is for everyone. Prime members get the Prime price discussed above, and for customers who aren’t Prime members, Amazon devices are the same price as from amazon.com; books and other items are sold at list price. Digital price tags alongside many of the products in store enable customers to see not only the price and Prime price, but also Prime member savings, the average star rating, and the number of reviews a product has received – the most important things that customers have told us they want to know. Eligible customers who aren’t already Prime members can sign up for a free 30-day trial in store and instantly receive Prime savings in store.

Who selects the books in the store?

We have a team of curators that study the information behind what people are reading, how they are reading and what they are loving, to bring forward a highly-curated selection of books that customers will love. They use Amazon.com customer ratings, reviews, pre-orders, sales, popularity on Goodreads, Kindle reading behavior and their own expertise to inform their selections. As an extension of Amazon.com, we have incorporated information from the millions of readers from Amazon.com into our stores to help Amazon Books customers discover books that are loved by fellow readers across the country.

How do you select non-books products for the store?

All of the books, devices, toys, games and other products in our stores are selected by our team of curators and are either rated 4 stars and above, or are a bestseller, or newly released. Devices from Amazon’s Echo, Kindle, Fire Tablet, and Fire TV families are also displayed and available for customers to test drive. Using this curated approach, we’re able to fill our store with the hottest releases, latest devices and hard to find toys that we know our customers will love.

Where can I find Amazon Books stores?

Find exact locations at www.amazon.com/stores

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